Rearrange the faq a bit

1 files changed, 56 insertions, 54 deletions

diff --git a/docs/faq.md b/docs/faq.md
index d7f2a6f4f..3287578ac 100644
--- a/docs/faq.md
+++ b/docs/faq.md
@@ -1,10 +1,16 @@
 # Frequently Asked Questions
 
-## What is QMK?
+## General
+
+### What is QMK?
 
 [QMK](https://github.com/qmk), short for Quantum Mechanical Keyboard, is a group of people building tools for custom keyboards. We started with the [QMK firmware](https://github.com/qmk/qmk_firmware), a heavily modified fork of [TMK](https://github.com/tmk/tmk_keyboard).
 
-## What Differences Are There Between QMK and TMK?
+### Why the name Quantum?
+
+<!-- FIXME -->
+
+### What Differences Are There Between QMK and TMK?
 
 TMK was originally designed and implemented by [Jun Wako](https://github.com/tmk). QMK started as [Jack Humbert's](https://github.com/jackhumbert) fork of TMK for the Planck. After a while Jack's fork had diverged quite a bit from TMK, and in 2015 Jack decided to rename his fork to QMK.
 
@@ -14,8 +20,22 @@ From a project and community management standpoint TMK maintains all the officia
 
 Both approaches have their merits and their drawbacks, and code flows freely between TMK and QMK when it makes sense.
 
-# Debug Console
-## hid_listen can't recognize device
+# Building
+
+## Windows
+
+### I'm on Windows Vista, 7, or 8, how do I setup my build environment?
+
+Follow the build instructions to [install MHV AVR Tools](https://docs.qmk.fm/build_environment_setup.html#windows-vista-and-later).
+
+### I'm on Windows 10 without the Creators Update. Do I have to install it?
+
+No, but if you don't install the creators update you will not be able to build and flash with a single command. You will be able to build but to flash you will have to use a separate program, such as [QMK Flasher](https://github.com/qmk/qmk_flasher).
+
+# Troubleshooting
+
+## Debug Console
+### hid_listen can't recognize device
 When debug console of your device is not ready you will see like this:
 
 ```
@@ -34,7 +54,7 @@ If you can't get this 'Listening:' message try building with `CONSOLE_ENABLE=yes
 You may need privilege to access the device on OS like Linux.
 - try `sudo hid_listen`
 
-## Can't get message on console
+### Can't get message on console
 Check:
 - *hid_listen* finds your device. See above.
 - Enable debug with pressing **Magic**+d. See [Magic Commands](https://github.com/tmk/tmk_keyboard#magic-commands).
@@ -42,7 +62,7 @@ Check:
 - try using 'print' function instead of debug print. See **common/print.h**.
 - disconnect other devices with console function. See [Issue #97](https://github.com/tmk/tmk_keyboard/issues/97).
 
-## Linux or UNIX like system requires Super User privilege
+### Linux or UNIX like system requires Super User privilege
 Just use 'sudo' to execute *hid_listen* with privilege.
 ```
 $ sudo hid_listen
@@ -56,10 +76,9 @@ File: /etc/udev/rules.d/52-tmk-keyboard.rules(in case of Ubuntu)
 SUBSYSTEMS=="usb", ATTRS{idVendor}=="feed", MODE:="0666"
 ```
 
-***
+## Software Issues
 
-# Miscellaneous
-## NKRO Doesn't work
+### NKRO Doesn't work
 First you have to compile frimware with this build option `NKRO_ENABLE` in **Makefile**.
 
 Try `Magic` **N** command(`LShift+RShift+N` by default) when **NKRO** still doesn't work. You can use this command to toggle between **NKRO** and **6KRO** mode temporarily. In some situations **NKRO** doesn't work you need to switch to **6KRO** mode, in particular when you are in BIOS.
@@ -68,15 +87,7 @@ If your firmeare built with `BOOTMAGIC_ENABLE` you need to turn its switch on by
 
 https://github.com/tmk/tmk_keyboard#boot-magic-configuration---virtual-dip-switch
 
-
-## TrackPoint needs reset circuit(PS/2 mouse support)
-Without reset circuit you will have inconsistent reuslt due to improper initialize of the hardware. See circuit schematic of TPM754.
-
-- http://geekhack.org/index.php?topic=50176.msg1127447#msg1127447
-- http://www.mikrocontroller.net/attachment/52583/tpm754.pdf
-
-
-## Can't read column of matrix beyond 16 
+### Can't read column of matrix beyond 16
 Use `1UL<<16` instead of `1<<16` in `read_cols()` in [matrix.h] when your columns goes beyond 16.
 
 In C `1` means one of [int] type which is [16bit] in case of AVR so you can't shift left more than 15. You will get unexpected zero when you say `1<<16`. You have to use [unsigned long] type with `1UL`.
@@ -84,16 +95,16 @@ In C `1` means one of [int] type which is [16bit] in case of AVR so you can't sh
 http://deskthority.net/workshop-f7/rebuilding-and-redesigning-a-classic-thinkpad-keyboard-t6181-60.html#p146279
 
 
-## Bootloader jump doesn't work
+### Bootloader jump doesn't work
 Properly configure bootloader size in **Makefile**. With wrong section size bootloader won't probably start with **Magic command** and **Boot Magic**.
 ```
 # Size of Bootloaders in bytes:
-#   Atmel DFU loader(ATmega32U4)   4096    
-#   Atmel DFU loader(AT90USB128)   8192    
-#   LUFA bootloader(ATmega32U4)    4096             
-#   Arduino Caterina(ATmega32U4)   4096             
-#   USBaspLoader(ATmega***)        2048             
-#   Teensy   halfKay(ATmega32U4)   512              
+#   Atmel DFU loader(ATmega32U4)   4096
+#   Atmel DFU loader(AT90USB128)   8192
+#   LUFA bootloader(ATmega32U4)    4096
+#   Arduino Caterina(ATmega32U4)   4096
+#   USBaspLoader(ATmega***)        2048
+#   Teensy   halfKay(ATmega32U4)   512
 #   Teensy++ halfKay(AT90USB128)   2048
 OPT_DEFS += -DBOOTLOADER_SIZE=4096
 ```
@@ -107,14 +118,14 @@ byte     Atmel/LUFA(ATMega32u4)          byte     Atmel(AT90SUB1286)
          |               |                        |               |
          |               |                        |               |
          |  Application  |                        |  Application  |
-         |               |                        |               | 
+         |               |                        |               |
          =               =                        =               =
          |               | 32KB-4KB               |               | 128KB-8KB
 0x6000   +---------------+               0x1E000  +---------------+
          |  Bootloader   | 4KB                    |  Bootloader   | 8KB
 0x7FFF   +---------------+               0x1FFFF  +---------------+
 
- 
+
 byte     Teensy(ATMega32u4)              byte     Teensy++(AT90SUB1286)
 0x0000   +---------------+               0x00000  +---------------+
          |               |                        |               |
@@ -132,20 +143,28 @@ And see this discussion for further reference.
 https://github.com/tmk/tmk_keyboard/issues/179
 
 
-## Special Extra key doesn't work(System, Audio control keys)
+### Special Extra key doesn't work(System, Audio control keys)
 You need to define `EXTRAKEY_ENABLE` in `rules.mk` to use them in QMK.
 
 ```
 EXTRAKEY_ENABLE = yes          # Audio control and System control
 ```
 
-## Wakeup from sleep doesn't work
+### Wakeup from sleep doesn't work
 
 In Windows check `Allow this device to wake the computer` setting in Power **Management property** tab of **Device Manager**. Also check BIOS setting.
 
 Pressing any key during sleep should wake host.
 
-## Using Arduino?
+## Hardware Issues
+
+### TrackPoint needs reset circuit(PS/2 mouse support)
+Without reset circuit you will have inconsistent reuslt due to improper initialize of the hardware. See circuit schematic of TPM754.
+
+- http://geekhack.org/index.php?topic=50176.msg1127447#msg1127447
+- http://www.mikrocontroller.net/attachment/52583/tpm754.pdf
+
+### Using Arduino?
 
 **Note that Arduino pin naming is different from actual chip.** For example, Arduino pin `D0` is not `PD0`. Check circuit with its schematics yourself.
 
@@ -154,8 +173,7 @@ Pressing any key during sleep should wake host.
 
 Arduino leonardo and micro have **ATMega32U4** and can be used for TMK, though Arduino bootloader may be a problem.
 
-
-## Using PF4-7 pins of USB AVR?
+### Using PF4-7 pins of USB AVR?
 You need to set JTD bit of MCUCR yourself to use PF4-7 as GPIO. Those pins are configured to serve JTAG function by default. MCUs like ATMega*U* or AT90USB* are affeteced with this.
 
 If you are using Teensy this isn't needed. Teensy is shipped with JTAGEN fuse bit unprogrammed to disable the function.
@@ -171,12 +189,7 @@ https://github.com/tmk/tmk_keyboard/blob/master/keyboard/hbkb/matrix.c#L67
 And read **26.5.1 MCU Control Register – MCUCR** of ATMega32U4 datasheet.
 
 
-## Adding LED indicators of Lock keys
-You need your own LED indicators for CapsLock, ScrollLock and NumLock? See this post.
-
-http://deskthority.net/workshop-f7/tmk-keyboard-firmware-collection-t4478-120.html#p191560
-
-## Program Arduino Micro/Leonardo
+### Program Arduino Micro/Leonardo
 Push reset button and then run command like this within 8 seconds.
 
 ```
@@ -188,27 +201,16 @@ Device name will vary depending on your system.
 http://arduino.cc/en/Main/ArduinoBoardMicro
 https://geekhack.org/index.php?topic=14290.msg1563867#msg1563867
 
-
-## USB 3 compatibility
-I heard some people have a problem with USB 3 port, try USB 2 port.
-
-
-## Mac compatibility
-### OS X 10.11 and Hub
-https://geekhack.org/index.php?topic=14290.msg1884034#msg1884034
-
-
-## Problem on BIOS(UEFI)/Resume(Sleep&Wake)/Power cycles
+### Problem on BIOS(UEFI)/Resume(Sleep&Wake)/Power cycles
 Some people reported their keyboard stops working on BIOS and/or after resume(power cycles).
 
-As of now root of its cause is not clear but some build options seem to be related. In Makefile try to disable those options like `CONSOLE_ENABLE`, `NKRO_ENABLE`, `SLEEP_LED_ENABLE` and/or others. 
+As of now root of its cause is not clear but some build options seem to be related. In Makefile try to disable those options like `CONSOLE_ENABLE`, `NKRO_ENABLE`, `SLEEP_LED_ENABLE` and/or others.
 
 https://github.com/tmk/tmk_keyboard/issues/266
 https://geekhack.org/index.php?topic=41989.msg1967778#msg1967778
 
+## Flashing Problems
 
+### Can't use dfu-programmer or QMK Flasher to flash on Windows
 
-## FLIP doesn't work
-### AtLibUsbDfu.dll not found
-Remove current driver and reinstall one FLIP provides from DeviceManager.
-http://imgur.com/a/bnwzy
+Windows requires a driver to support the keyboard in DFU mode. You can use [QMK Driver Installer](https://github.com/qmk/qmk_driver_installer/releases) to install the necessary drivers.