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authorGravatar Miika Turkia <miika.turkia@gmail.com>2015-08-04 07:01:07 +0300
committerGravatar Dirk Hohndel <dirk@hohndel.org>2015-08-03 22:32:34 -0700
commit577965cc262a6e6dad128be4bdebf4482fc60731 (patch)
tree846f4e8ddd3fcb81d85815e37b65148ed45df3fc /Documentation/user-manual.txt
parente79cae577db6d4508dc76dbac09898bae3077d84 (diff)
downloadsubsurface-577965cc262a6e6dad128be4bdebf4482fc60731.tar.gz
Add FAQ item of missing logs to user manual
[Dirk Hohndel: added corresponding entry to the FAQ] Signed-off-by: Miika Turkia <miika.turkia@gmail.com> Signed-off-by: Dirk Hohndel <dirk@hohndel.org>
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@@ -4117,3 +4117,23 @@ It's even more noticeable if you do things like divemastering the initial OW div
you may stay in the water for a long time, but spend most of it at the surface. And then
you don't want that to count as some kind of long dive”.
+=== Some dive profiles are missing from the download
+
+[[DC_HISTORY]]
+'Question': I cannot download all my dives, only the most recent ones
+even though my dive computer's manual states that it records history of
+e.g. 999 dives.
+
+'Answer': Dive history is different than the dive profiles on the log.
+The history only keeps track of the total number of dives and total
+amount of time spent below surface. The logs, on the other hand, store
+the dive profile, but they have limited amount of memory to do so. The
+exact amount of dive profiles that can be stored on the device depend on
+sample interval and duration of the dives. Once the memory is full the
+oldest dives get overwritten with new dives. Thus we are only able to
+download the last 13, 30 or 199 dives.
+
+If you have downloaded your dives to different dive logging software
+before they were overwritten, there is a high change that Subsurface can
+import these. However, if the logs are only on your dive computer, they
+cannot be salvaged after being over written by new dives.